I have over eight years of content strategy, design, and writing experience.
Senior Content Designer, Intuit
January 2025 - Present
- Support content design requirements for QuickBooks Canada brand and marketing
- Design and create end-to-end user flows that delight customers and drive conversion
- Conduct customer interviews, user testing sessions to drive design thinking
Content Designer, Accenture
June 2021 - December 2025
- Supported clients with content design, UX writing, design thinking and e-commerce workshops, and long form content creation
- Worked with clients to learn challenges and implement customer-centric content designs and user flows
- Conducted customer interviews and facilitated learning and ideation sessions
Content Strategy Consultant, Logical Design Solutions
June 2018 - May 2021
- Conducted content assessments and audits, created content strategies, and designed user flows
- Supported clients in their internal digital transformations with content strategy and design
- Led client workshops to learn challenges and inform winning content designs
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